Privacy policy

At Infyops, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website, place an order, contact us, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Who We Are

This Privacy Policy is issued by Infyops.

Company Information:
Infyops
ROAMLIV INC
111 W 2ND ST NUM 586
CASPER, WY 82601
United States

For privacy questions or requests, you may contact us at:

Email: support@infyops.com

2. Personal Information We Collect

We may collect the following types of personal information:

Contact Information
This may include your name, email address, phone number, shipping address, and billing address.

Order and Transaction Information
This may include the products you purchase, order number, order amount, payment method, shipping details, and return or refund history.

We do not store your full credit card number. Payments are processed securely by third-party payment providers.

Account Information
If you create an account on our website, we may collect login details, saved addresses, order history, and account preferences.

Customer Support Information
When you contact us, we may collect the information you provide, including messages, photos, order details, and other information needed to assist you.

Marketing Information
If you sign up for marketing emails or SMS messages, we may collect your contact details and marketing preferences, such as whether you open, click, or unsubscribe from our messages.

Device and Usage Information
When you visit our website, we may automatically collect information such as your IP address, browser type, device type, operating system, pages viewed, products viewed, referring website, time spent on the site, and cookie or tracking data.

3. How We Collect Information

We collect personal information in the following ways:

Directly from you when you place an order, create an account, contact us, subscribe to marketing, or submit information on our website
Automatically through cookies, pixels, analytics tools, and similar technologies
From service providers that help us operate our website, process payments, fulfill orders, deliver marketing, prevent fraud, and improve our services

4. How We Use Your Information

We use your personal information to:

Process and fulfill your orders
Provide shipping updates and order confirmations
Process payments, refunds, returns, and exchanges
Respond to customer service requests
Operate, maintain, and improve our website
Detect, prevent, and respond to fraud, security issues, or misuse
Send marketing emails or SMS messages if you have opted in
Measure and improve advertising performance
Personalize your shopping experience
Comply with legal, tax, accounting, and regulatory obligations
Enforce our Terms of Service and protect our rights

5. How We Share Your Information

We may share your personal information with trusted third parties only when necessary to operate our business and provide services to you.

These may include:

E-commerce Platform
We use Shopify or similar service providers to host our website, manage checkout, process orders, and support store operations.

Payment Providers
We share payment-related information with secure payment processors such as Shop Pay, PayPal, Stripe, Apple Pay, Google Pay, or other payment services available at checkout. We do not store your full payment card details.

Shipping and Fulfillment Partners
We share shipping information with carriers and fulfillment partners to deliver your order.

Marketing and Communication Providers
If you opt in to receive marketing, we may share your contact information and order activity with email, SMS, or advertising service providers to send messages and manage preferences.

Analytics and Advertising Partners
We may use tools such as Google Analytics, Google Ads, Meta Pixel, TikTok Pixel, Pinterest Tag, or similar services to understand website activity, measure ad performance, and show relevant advertising.

Professional and Legal Advisors
We may share information with accountants, auditors, legal advisors, or other professional service providers when necessary.

Legal and Safety Requirements
We may disclose information if required by law, court order, government request, or when necessary to protect our rights, safety, customers, or business.

We do not sell your personal information for money.

6. Cookies and Tracking Technologies

Our website may use cookies, pixels, tags, and similar tracking technologies.

These technologies help us:

Keep the website and checkout working properly
Remember your preferences
Understand how visitors use our website
Improve website performance
Measure advertising results
Show relevant ads where permitted by law

Some cookies are necessary for the website to function. Others, such as analytics or advertising cookies, may depend on your consent where required by applicable law.

You can manage cookies through your browser settings. You may also be able to manage cookie preferences through a cookie banner or privacy settings on our website.

Disabling certain cookies may affect some website features, but you should still be able to browse and place orders.

7. Email and SMS Marketing

If you subscribe to our email or SMS marketing, we may send you updates about products, promotions, offers, and store news.

You can opt out at any time by:

Clicking the unsubscribe link in our emails
Replying STOP to SMS messages, where applicable
Contacting us at support@infyops.com

Even if you opt out of marketing messages, we may still send you transactional messages, such as order confirmations, shipping updates, refund notices, and customer service replies.

8. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information.

These rights may include the right to:

Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Request a copy of your personal information
Opt out of marketing communications
Opt out of certain advertising or tracking activities
Withdraw consent where processing is based on consent

To submit a privacy request, please contact us at:

Email: support@infyops.com

Please include the subject line: Privacy Request

We may need to verify your identity before processing your request. We will respond within the time required by applicable law.

We will not discriminate against you for exercising your privacy rights.

9. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act.

These may include the right to:

Know what personal information we collect, use, disclose, or share
Request deletion of personal information
Request correction of inaccurate personal information
Opt out of the sale or sharing of personal information for cross-context behavioral advertising
Limit the use of sensitive personal information, where applicable
Not be discriminated against for exercising your privacy rights

We do not sell personal information for money. However, some advertising or analytics activities may be considered “sharing” under California privacy law.

To exercise your California privacy rights, contact us at:

Email: support@infyops.com

10. Data Security

We use reasonable technical, administrative, and organizational measures to help protect your personal information from unauthorized access, loss, misuse, disclosure, alteration, or destruction.

However, no method of transmission over the internet or electronic storage is completely secure. While we work to protect your information, we cannot guarantee absolute security.

11. Data Retention

We keep personal information only for as long as necessary to provide our services, fulfill orders, comply with legal obligations, resolve disputes, prevent fraud, and enforce our agreements.

For example:

Order and transaction records may be retained for tax, accounting, and legal purposes
Customer service communications may be retained to support future inquiries
Marketing information may be retained until you unsubscribe or request deletion
Certain records may be kept when required by law or for legitimate business purposes

12. International Data Transfers

Infyops is based in the United States. Some of our service providers may process information in the United States or other countries.

If you access our website from outside the United States, you understand that your information may be transferred to, stored, and processed in countries that may have different data protection laws than your country of residence.

Where required by law, we rely on appropriate safeguards for international data transfers.

13. Children’s Privacy

Our website is not intended for children under the age of 16.

We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us at support@infyops.com and we will take appropriate steps to delete the information.

14. Third-Party Links

Our website may contain links to third-party websites, platforms, or services.

We are not responsible for the privacy practices, content, or security of those third parties. Please review their privacy policies before providing personal information to them.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make changes, we will update the “Last updated” date below. If the changes are significant, we may provide additional notice on our website or by email where appropriate.